Return & Refund Policy
We are committed to ensuring your satisfaction with our manufacture beauty products. If you wish to return an item, please follow these guidelines. Returns are accepted within 30 days from the date of receipt, provided the product is unused, unopened, and in its original packaging with all tags and labels intact. To initiate a return, contact our customer service team at Jamnagar to obtain a Return Merchandise Authorization (RMA) number. Return shipping costs are the customer’s responsibility unless the return is due to a defect or error on our part. Original shipping fees are non-refundable. Once we receive and inspect the returned item, we will process a refund to the original payment method, typically within 20 to 30 business days.
Return Policy
We strive to ensure you are satisfied with your purchase. This policy outlines the conditions under which returns and refunds are accepted for our manufacture beauty products. To be eligible for a return, products must meet the following criteria. Must be returned within 30 days from the date of receipt. Must be unused, unopened, and in their original packaging. Must include all original tags, labels, and packaging materials.
Refund Policy
Once we receive and inspect the returned item, we will process a refund to the original payment method, typically within 20 to 30 business days. Please note that items purchased on sale or clearance cannot be returned. For defective or incorrect items, contact us within 30 days of receipt for a prepaid return label and a full refund or replacement. Direct exchanges are not available, please return the item and place a new order.
Non-Returnable Items
The following items cannot be returned: Products that have been used or opened. Items purchased more than 7 days ago. Products purchased on sale or as part of a clearance promotion. Direct exchanges are not available, please return the item and place a new order.
Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part. Original shipping charges are non-refundable. Shipping costs for our manufacture beauty products are determined based on your location, the weight of your order, and the shipping method you select. Standard shipping fees are calculated at checkout and vary depending on your delivery address. International shipping is also available and fees are calculated based on destination, weight, and shipping method. Please note that international orders may incur customs duties and taxes, which are the responsibility of the customer. For more details or assistance, contact our customer service team at Jamnagar.
Exchanges
We do not offer direct exchanges. If you wish to exchange a product, please return the item and place a new order. we strive to ensure your satisfaction with our manufacture beauty products. We do not offer direct exchanges on used or opened products. If you need to exchange an item, please follow our return process, return the product within 30 days of receipt in its original, unopened condition for a refund. You can then place a new order for the desired item. For assistance with returns or to discuss specific exchange needs, contact our customer service team at Jamnagar. Please note that any items purchased during sales or clearance promotions may be subject to different exchange policies.
Defective or Incorrect Items
If you receive a defective or incorrect item, contact our customer service team within 30 days of receipt. We will provide instructions for returning the item and will cover return shipping costs. A full refund or replacement will be issued based on your preference.
Changes to Policy
We reserve the right to update this Return and Refund Policy at any time. Changes will be posted on our website and will apply to purchases made after the update.
Contact Information
For assistance with returns or refunds, please contact our customer service team at Email: hubofherbal@gmail.com, Address: Shreeji Square Complex, Near Dr. Acharya’s Clinic, Valkeshwari, Jamnagar, Gujrat – 361008. Phone: +91 9328938453.
